Head Coach & Community Manager - Wellesley, MA

[solidcore]•Wellesley, MA

4d•$70,000 - $75,000

About The Position

[solidcore] is seeking a Head Coach who is passionate about sharing its brand and workout. Reporting to the Area Manager, the Head Coach supports the studio’s success and the company’s mission to become the fastest-growing and most successful boutique fitness studio. The role models the qualities of an exceptional coach, leads an average of 12 or more classes per week, and delivers a best-in-class experience while setting standards for other coaches. The Head Coach develops the coaching team through consistent feedback and in-studio support during new coach trainings. The position combines coaching, team development, customer service, community outreach, and studio operations. The Head Coach helps meet individual and studio utilization and retention expectations, supports day-to-day operations under the Area Manager’s direction, builds relationships and partnerships in the community, responds to client concerns, and helps keep the studio, equipment, and retail operations in excellent condition. This is a permanent, exempt, full-time position with an expected 40 hours per week, including coached classes. The schedule is flexible and variable and may include weekends and holidays, with availability to accommodate coach training schedules and changing business needs. The role requires the ability to lift and carry at least 30 pounds and proficiency in G Suite and Microsoft Office, especially Excel and Google Sheets. Compensation is $70,000–$75,000 per year. [solidcore] is a national boutique fitness company with more than 100 studios. Its signature class is a 50-minute, low-impact, high-intensity strength workout, delivered in a welcoming, supportive, empowering, and challenging environment. The company states its commitment to social justice, diversity, equity, and inclusion, and is an equal-opportunity employer.

Requirements

Permanent, exempt, full-time position requiring an expected 40 hours per week, including coached classes.
Flexible and variable availability, including weekends and holidays, and ability to accommodate coach training schedules and fluctuating business needs.
Ability to lift and carry a minimum of 30 pounds.
Proficiency in G Suite and Microsoft Office, specifically Excel and Google Sheets.
Optimism, a strong work ethic, and an interest in health, fitness, and the [solidcore] workout.
Passion for helping others become stronger and achieve their goals.
Ability and interest in building relationships and developing teams in an environment that fosters growth.
Ability to thrive in a fast-paced, people-focused, entrepreneurial environment.
One to two years of prior group fitness experience.
Outgoing, personable approach and desire to build relationships within and beyond the [solidcore] community.
Team-oriented attitude and positive outlook.
Genuine desire to inspire and motivate others.
Reliability and professionalism.
Comfort leading a fast-paced class on a microphone with loud music and high energy.
Ability to model the [solidcore] brand and culture and represent the [solidcore] community as a lead representative.
Strong client-relations and communication skills.

Responsibilities

Serve as the studio’s lead coach and maintain a schedule of 12 or more classes per week.
Set expectations and serve as an example for new and existing coaches.
Deliver a high-quality fitness and customer-service experience consistent with [solidcore] standards.
Meet company utilization and retention expectations individually and for the studio.
Take direction from the Area Manager to assist with day-to-day studio operations.
Lead outreach and marketing efforts as needed to attract new clients and build long-term community partnerships.
Develop the coaching team by providing formal and informal feedback and in-person support during new coach trainings.
Assist with client requests and resolve concerns promptly and effectively.
Maintain product knowledge for studio retail operations, including class packages, promotions, and apparel.
Perform routine operational tasks, including ordering supplies, conducting inventory, and maintaining sales logs.
Keep the studio and equipment clean, impeccable, and fully functioning.
Complete other duties and projects as assigned or needed.