Head Coach & Community Manager - Winnetka, IL

[solidcore]•Winnetka, IL

4d•$65,047 - $72,365•Onsite

About The Position

[solidcore] is seeking a Head Coach passionate about sharing its brand and workout. Reporting to the Area Manager, the Head Coach supports the studio and company mission while serving as the lead coach. The role models exceptional coaching, delivers a best-in-class customer experience, and sets standards for other coaches. It includes coaching an average of 11 classes per week and developing the coaching team through consistent feedback and in-studio support during new coach training. This is a permanent, exempt, full-time position with an expected 40-hour workweek, including coached classes. The schedule requires flexible and variable availability, including weekends and holidays, and the ability to accommodate coach training schedules and changing business needs. [solidcore] is a national boutique fitness company with more than 100 studios. Its signature workout is 50 minutes of low-impact, high-intensity strength training, with movements designed to work muscles to failure. Classes can be modified or intensified for individual goals and are intended to provide a welcoming, supportive, empowering, and challenging experience. The company is committed to social justice, diversity, equity, inclusion, and equal opportunity.

Requirements

1–2 years of prior group fitness experience.
Proficiency in G Suite and Microsoft Office, particularly Excel and Google Sheets.
Flexible and variable availability, including weekends and holidays, and ability to accommodate coach training schedules and changing business needs.
Ability to lift or carry at least 30 pounds.
Comfort leading a fast-paced class on a microphone with loud music and high energy.
Superior client relations and communication skills.
Ability to model the [solidcore] brand and culture and represent the [solidcore] community.
Reliable and professional.
Team player with a positive attitude.
Outgoing and personable, with a desire to build relationships within and outside the [solidcore] community.
Ability to thrive in a fast-paced, people-focused, entrepreneurial environment.
Genuine desire to inspire and motivate others.
Passion for health, fitness, and the [solidcore] workout; optimism and a strong work ethic.
Passion for helping others achieve their goals and become the strongest version of themselves.
Passion for building relationships and developing teams in an environment that fosters growth.

Responsibilities

Serve as the studio’s lead coach and maintain a schedule of 11 classes per week.
Model expectations and set standards for new and existing coaches.
Deliver a best-in-class fitness and customer service experience consistent with [solidcore] standards.
Meet company utilization and retention expectations individually and for the studio.
Take direction from the Area Manager and assist with day-to-day studio operations.
Lead outreach and marketing efforts as needed to attract clients and build long-term community partnerships.
Develop coaches by providing informal and formal feedback and supporting new coach trainings in person.
Respond to client requests and resolve concerns promptly and effectively as needed.
Maintain knowledge of retail products and operations, including class packages, promotions, and apparel.
Perform routine operational tasks, including ordering supplies, conducting inventory, and maintaining sales logs.
Keep the studio and equipment impeccable and fully functioning.
Perform other duties and projects as assigned or needed.