Head Coach & Community Manager - Bridgeport Village, OR

[solidcore]•Portland, OR

16h

About The Position

[solidcore] is seeking a Head Coach who is passionate about sharing the brand and workout. Reporting to the Area Manager, the Head Coach supports the studio’s success and the company’s mission to grow its boutique fitness business. This permanent, exempt, full-time position is expected to work 40 hours per week, including coaching an average of 11 classes per week. The Head Coach serves as the studio’s lead coach and role model, delivers a best-in-class fitness and customer service experience, and sets standards for other coaches. The role provides coach development and feedback, supports new coach training in the studio, and assists with day-to-day operations. It also includes community outreach, client support, retail and inventory tasks, and keeping the studio and equipment in excellent working order. [solidcore] is a national boutique fitness company with more than 100 studios. Its signature 50-minute workout is low-impact, high-intensity strength training led by coaches who guide clients through slow, controlled movements. The company states its commitment to social justice, diversity, equity, and inclusion and is an equal-opportunity employer.

Requirements

Flexible and variable availability, including weekends and holidays, and the ability to accommodate coach training schedules and changing business needs.
Ability to lift and carry at least 30 pounds.
Proficiency in G Suite and Microsoft Office, particularly Excel and Google Sheets.
Optimism, a strong work ethic, and a love of health, fitness, and the [solidcore] workout.
Passion for helping others achieve their goals and become stronger.
Passion for building relationships and developing teams in an environment that fosters growth.
Ability to thrive in a fast-paced, people-focused, entrepreneurial environment.
One to two years of prior group fitness experience.
Outgoing and personable, with a desire to build relationships within and outside the [solidcore] community.
Team-oriented, positive attitude, reliable, and professional.
Genuine desire to inspire and motivate others.
Comfort leading a fast-paced class on a microphone with loud music and high energy.
Ability to model the [solidcore] brand and culture and represent its community.
Superior client relations and communication skills.

Responsibilities

Serve as the studio’s lead coach and maintain a schedule of 11 classes per week.
Set an example and expectations for new and existing coaches.
Deliver a best-in-class fitness and customer service experience consistent with [solidcore] standards.
Meet company utilization and retention expectations individually and for the studio.
Take direction from the Area Manager and assist with the studio’s day-to-day operations.
Lead outreach and marketing efforts as needed to attract clients and develop long-term community partnerships.
Develop coaches, provide informal and formal feedback, and support new coach training in person.
Assist with client requests and resolve concerns promptly and effectively.
Maintain product knowledge for studio retail operations, including class packages, promotions, and apparel.
Complete routine operational tasks such as ordering supplies, conducting inventory, and maintaining sales logs.
Keep the studio and equipment impeccable and fully functioning.
Complete other duties and projects as assigned or needed.