Head Coach & Community Manager - Bridgeport Village, OR

[solidcore]•Portland, OR

2d•$56,177 - $62,496•Onsite

About The Position

[solidcore] is seeking a Head Coach to represent its brand and lead its workout experience at the Bridgeport Village studio. Reporting to the Area Manager, the Head Coach supports the studio’s success and the company’s growth. The role models exceptional coaching, delivers a best-in-class fitness and customer service experience, and sets standards for other coaches. The Head Coach coaches an average of 11 classes per week and provides ongoing development and feedback to the coaching team, including in-studio support during new coach trainings. The position also assists with day-to-day studio operations, community outreach and marketing, client requests and concerns, retail product knowledge, inventory and supply tasks, and maintaining the studio and equipment. It is a permanent, exempt, full-time role expected to work 40 hours per week, including coached classes, with flexible and variable availability to accommodate weekends, holidays, coach training schedules, and business needs.

Requirements

Permanent, exempt, full-time position with an expected 40-hour workweek, including coached classes.
Flexible and variable availability, including weekends and holidays, and ability to accommodate coach training schedules and changing business needs.
Ability to lift and carry at least 30 pounds.
Proficiency in G-Suite and Microsoft Office, especially Excel and Google Sheets.
One to two years of prior group fitness experience.
Ability to thrive in a fast-paced, people-focused, entrepreneurial environment.
Comfort leading a fast-paced class on a microphone with loud music and high energy.
Strong client relations and communication skills.
Outgoing and personable, with a desire to build relationships within and outside the [solidcore] community.
Team-oriented, positive, reliable, and professional.
Ability to represent the [solidcore] brand and culture as a lead representative of its community.
Genuine desire to inspire and motivate others.

Nice To Haves

Optimism, hard work, and enthusiasm for health, fitness, and the [solidcore] workout.
Passion for helping people become stronger and achieve their goals.
Passion for building relationships and developing teams in an environment that fosters growth.

Responsibilities

Serve as the studio’s lead coach and maintain a schedule of 11 classes per week.
Model coaching standards and set expectations for new and existing coaches.
Deliver a best-in-class fitness and customer service experience consistent with [solidcore] standards.
Meet company utilization and retention expectations individually and for the studio.
Take direction from the Area Manager and assist with day-to-day studio operations.
Lead outreach and marketing efforts to attract new clients and build long-term community partnerships.
Develop coaches by providing formal and informal feedback and assisting with new coach trainings through in-person support.
Assist with client requests and resolve concerns promptly and effectively.
Maintain knowledge of studio retail offerings, including class packages, promotions, and apparel.
Complete routine operational tasks, including ordering supplies, conducting inventory, and maintaining sales logs.
Ensure the studio and equipment remain impeccable and fully functioning.
Perform other duties and projects as assigned or needed.