Head Coach & Community Manager - Redmond, WA

[solidcore]•Bellevue, WA

2d•$34 - $36•Onsite

About The Position

[solidcore] is seeking a Head Coach who is passionate about sharing the brand and workout. Reporting to the Area Manager, the Head Coach supports the studio and its success as well as the company’s mission to grow its boutique fitness studio business. The role models the qualities of an exceptional coach and leads an average of eleven classes per week, delivering a high-quality fitness and customer service experience while setting standards for other coaches. The Head Coach also develops coaches, provides consistent feedback, and supports new coach training in the studio. This is a permanent, exempt, full-time position expected to require 40 hours per week, including coached classes. Availability must be flexible and variable, including weekends and holidays, and accommodate coach training schedules and changing business needs. The role requires the ability to lift and carry at least 30 pounds and proficiency with G Suite and Microsoft Office, especially Excel and Google Sheets. [solidcore] is a national boutique fitness company with more than 100 studios. Its signature 50-minute workout combines low-impact, high-intensity strength training with slow, controlled movements. Coaches guide classes that can be modified or amplified for individual goals, while providing a welcoming, supportive, empowering, and challenging experience. The company states its commitment to social justice, diversity, equity, inclusion, and equal employment opportunity.

Requirements

Have 1–2 years of prior group fitness experience.
Have flexible and variable availability, including weekends and holidays, and be able to accommodate coach training schedules and changing business needs.
Be able to lift and carry a minimum of 30 pounds.
Be proficient in G Suite and Microsoft Office, especially Excel and Google Sheets.
Have strong client relations and communication skills.
Be comfortable leading an energetic, fast-paced class on a microphone with loud music.
Be reliable and professional, with a positive, team-oriented attitude.
Be able to thrive in a fast-paced, people-focused, entrepreneurial environment.

Nice To Haves

Optimism, hard work, and enthusiasm for health, fitness, and the [solidcore] workout.
A passion for helping others become stronger and achieve their goals.
A passion for building relationships and developing teams in an environment that fosters growth.
An outgoing, personable approach and a desire to build relationships within and beyond the [solidcore] community.
A genuine desire to inspire and motivate others.
Ability to model the [solidcore] brand and culture and represent the [solidcore] community.

Responsibilities

Serve as the studio’s lead coach and maintain a schedule of 11 classes per week.
Set expectations and serve as an example for new and existing coaches.
Deliver a high-quality fitness and customer service experience consistent with [solidcore] standards.
Meet company utilization and retention expectations individually and for the studio.
Take direction from the Area Manager and assist with day-to-day studio operations.
Lead outreach and marketing efforts as needed to attract clients and establish long-term community partnerships.
Develop coaches by delivering informal and formal feedback and providing in-person support during new coach trainings.
Assist with client requests and promptly and effectively resolve concerns.
Maintain knowledge of studio retail products and operations, including class packages, promotions, and apparel.
Perform routine operational tasks, including ordering supplies, conducting inventory, and maintaining sales logs.
Keep the studio and equipment in excellent condition and fully functioning.
Complete other duties and projects as assigned or needed.