Head Coach & Community Manager - Queen Creek, AZ

[solidcore]•Scottsdale, AZ

11h•Onsite

About The Position

[solidcore] is seeking a Head Coach to represent its brand and lead coaching at its Queen Creek, Arizona studio. Reporting to the Area Manager, the Head Coach supports studio success and company operations while delivering an exceptional fitness and customer-service experience. The role includes coaching an average of 11 classes per week, setting standards for other coaches, and providing ongoing coach development and in-studio support during new coach training. The Head Coach also contributes to studio operations, community outreach, marketing, client relations, retail operations, and equipment and facility upkeep. This is a permanent, exempt, full-time position with an expected 40-hour workweek, including coached classes. Availability must be flexible and variable, including weekends and holidays, and accommodate coach training schedules and changing business needs. [solidcore] is a national boutique fitness company with more than 100 studios. Its signature 50-minute workout is low-impact, high-intensity strength training featuring slow, controlled movements. The company describes its classes as welcoming, supportive, empowering, and adaptable to different fitness levels and individual goals.

Requirements

Permanent, exempt, full-time availability for an expected 40 hours per week, including coached classes.
Flexible and variable availability, including weekends and holidays, with the ability to accommodate coach training schedules and fluctuating business needs.
Ability to lift and carry at least 30 pounds.
Proficiency in G Suite and Microsoft Office, particularly Excel and Google Sheets.
Optimism, a strong work ethic, and an interest in health, fitness, and the [solidcore] workout.
Passion for helping others pursue their goals and become stronger.
Ability and interest in building relationships, developing teams, and fostering growth.
Ability to thrive in a fast-paced, people-focused, entrepreneurial environment.
One to two years of prior group fitness experience.
Outgoing, personable approach and desire to build relationships within and beyond the [solidcore] community.
Team-oriented attitude and genuine desire to inspire and motivate others.
Reliability and professionalism.
Comfort leading an energetic, fast-paced class on a microphone with loud music.
Ability to model the [solidcore] brand and culture and represent its community.
Strong client-relations and communication skills.

Responsibilities

Serve as the studio’s lead coach and maintain a schedule of 11 classes per week.
Set an example and expectations for new and existing coaches.
Deliver a high-quality fitness and customer-service experience consistent with [solidcore] standards.
Meet company utilization and retention expectations individually and for the studio.
Take direction from the Area Manager to assist with day-to-day studio operations.
Lead outreach and marketing efforts to attract prospective clients and build long-term community partnerships.
Develop coaches by providing formal and informal feedback and supporting new coach training in person.
Assist with client requests and resolve concerns promptly and effectively.
Maintain knowledge of studio retail products and operations, including class packages, promotions, and apparel.
Complete routine operational tasks, including ordering supplies, conducting inventory, and maintaining sales logs.
Keep the studio and equipment clean, impeccable, and fully functioning.
Perform other duties and projects as assigned or needed.