Retail Sales Associate - Womens Shoes, Broward Mall - Full Time

Macy's • Plantation, FL

2d • Onsite

About The Position

As a Retail Selling Colleague in the women’s shoes department, you combine results-driven selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, offer personalized recommendations, connect them with products and services, build trust, meet sales goals, and encourage customer loyalty. The role extends beyond cashier duties and includes helping maintain a clean, organized, and inviting shopping area.

Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. Throughout the day, they welcome and assist customers, maintain the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty program benefits, and provide a sincere closing interaction. They collaborate with teammates, work toward individual and store results, and continue learning and improving.

This is a full-time position. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
• Interest in meeting people, learning about them, and sharing information.
• Resourcefulness and adaptability when priorities change; ability to work independently and as part of a team.
• Comfort using electronic devices.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to talk, move constantly, stand, reach, stoop, kneel, crouch, and climb ladders.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Welcome customers and create friendly, personalized conversations to build customer relationships.
• Understand customer needs and provide tailored product and service recommendations.
• Meet daily sales goals and use effective selling behaviors to drive results.
• Acquire new customers by opening credit accounts and sharing loyalty program benefits.
• Learn about new arrivals, top-selling items, current trends, and promotions.
• Keep the sales floor and fitting rooms clean, organized, and shoppable by recovering merchandise and supporting merchandise moves.
• Update signs and pricing as needed.
• Help customers complete purchases and provide a sincere closing interaction, including walking packages around when appropriate.
• Collaborate with colleagues and contribute to individual and store results.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed