Retail Sales Associate - Womens Shoes, Woodlands Mall - Full Time

Macy's • The Woodlands, TX

1d • Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, connect them with suitable products and services, and build trust and loyalty while working toward sales goals. The role is focused on customer engagement and selling, rather than only cashiering, and also helps maintain a clean, organized, inviting shopping space.

Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying current on trends and promotions. During the day, they welcome customers, build personal relationships, maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, make sure customers have what they need, and conclude interactions with a sincere thank-you. Teamwork, ongoing learning, and achieving individual and store results are central to the role.

This is a full-time position. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to work independently and as part of a team, adapt to changing priorities, and be resourceful.
• Ability to use electronic devices, handheld equipment, computers, and cash registers.
• Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

• Provide warm, personalized customer service and product recommendations.
• Build customer relationships and acquire new customers, including opening credit accounts and sharing loyalty program benefits.
• Work toward daily sales goals and contribute to individual and store results.
• Learn about new arrivals, top-selling products, trends, and promotions.
• Keep the sales floor and fitting rooms clean, organized, and shoppable; recover the floor and support merchandise moves.
• Update signs and pricing as needed.
• Use the cash register and process transactions.
• Collaborate with colleagues and support customers and teammates.
• Thank customers and help ensure they have everything they need.

Benefits

• Competitive pay and benefits
• Health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed