Retail Sales Associate - Womens Shoes, Southlake Mall - GA - Full Time

Macy's • Morrow, GA

3d • Onsite

About The Position

Macy’s is hiring a full-time Retail Sales Associate for the Womens Shoes department at Southlake Mall in Georgia. Retail Selling Colleagues combine results-driven selling with genuine hospitality to create memorable shopping experiences. They learn about customers’ needs, provide personalized recommendations, explain products and services, and work toward sales goals through customer engagement and effective selling. The role also includes keeping the sales floor and fitting rooms clean, organized, and inviting.

Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions. Throughout the day, they welcome customers, build relationships, share product knowledge, maintain a shoppable sales floor, recover fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty-program benefits, help customers complete their purchases, and provide a sincere farewell. Teamwork, dependable attendance, adaptability, and a commitment to improving individual and store results are important to the role.

Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The position involves frequent technology use and physical activities including standing, lifting, moving, reaching, and climbing ladders.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to acquire new customers by opening credit accounts and explaining loyalty benefits.
• Ability to work toward daily sales goals.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
• Comfort using electronic devices.
• Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, and climb ladders; and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Deliver hospitable, personalized customer service and recommend products and services based on customer needs.
• Build customer relationships and meet daily sales goals through engagement and effective selling behaviors.
• Acquire new customers by opening credit accounts and sharing loyalty-program benefits.
• Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
• Keep the sales floor and fitting rooms clean, organized, and shoppable by recovering areas, updating signs and pricing, and supporting merchandise moves.
• Assist customers through checkout and finish interactions with a sincere thank-you.
• Collaborate with colleagues and support team and store results.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed