Retail Sales Associate - Womens Shoes, Broward Mall - Full Time
About The Position
As a Retail Selling Colleague in the Women’s Shoes department, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with suitable products and services, and build trust and loyalty while working toward sales goals. You also help keep the sales floor and fitting rooms clean, organized, and inviting. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, top sellers, trends, and promotions, and ensuring the sales floor is ready for customers. During customer interactions, they offer a warm welcome and create friendly, personal conversations. They recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty program benefits, and finish interactions with a sincere thank-you. They collaborate with teammates, take pride in their work, and seek to improve individual and store results. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Welcome customers and create friendly, personal conversations that build customer relationships.
- Understand customer needs and provide personalized product and service recommendations.
- Drive sales performance, meet sales goals, and use effective selling behaviors.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Learn about new arrivals, top-selling items, trends, and promotions.
- Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
- Update signs and pricing and support merchandise moves as needed.
- Complete customer interactions with a sincere thank-you and ensure customers have what they need.
- Collaborate with teammates to serve customers and the community.
- Use electronic devices and register technology to perform job functions and process transactions.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
