Retail Sales Associate, North County Fair - Full Time

Macy's • Escondido, CA

2d • Onsite

About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with suitable products and services. Through warmth, product knowledge, and customer engagement, you build trust, meet sales goals, and encourage customer loyalty. You also help keep the sales floor and fitting rooms clean, organized, and inviting.

Colleagues review sales goals, learn about new arrivals and popular products, and stay informed about trends and promotions. During the day, they welcome customers, build friendly relationships, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits and help ensure customers leave with what they need. The role involves teamwork, dependable attendance, and working toward individual and store results.

Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts; hours depend on business needs and colleague availability.

Requirements

• Flexible availability for days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Interest in meeting daily sales goals, meeting people, learning about them, and sharing information.
• Resourcefulness and adaptability to changing priorities.
• Ability to work independently and as part of a team.
• Comfort using electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Engage customers with a warm welcome and personalized conversations to understand their needs.
• Recommend products and services using product knowledge and customer-focused selling behaviors.
• Work toward daily sales goals and contribute to individual and store results.
• Share information about new arrivals, popular items, trends, promotions, and loyalty program benefits.
• Maintain a clean, organized, and shoppable sales floor and fitting rooms by recovering merchandise and supporting merchandise moves.
• Update signs and pricing as needed.
• Collaborate with colleagues to support customers and store operations.
• Use electronic devices and register equipment to process customer transactions.
• Provide a sincere, helpful close to the customer interaction, including ensuring customers have what they need.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed