Retail Sales Associate, Arden Fair - Full Time
About The Position
As a Retail Selling Colleague at Macy’s, you combine results-oriented selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with relevant products and services. Through customer engagement, product knowledge, and effective selling behaviors, you work toward sales goals, build trust, and inspire customer loyalty. You also help keep the sales floor and fitting rooms clean, organized, and inviting. Colleagues start the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and preparing the sales floor. They welcome customers and build friendly, personal relationships; maintain a shoppable environment by recovering merchandise and fitting rooms, updating signs and pricing, and supporting merchandise moves; and share loyalty program benefits while ensuring customers have what they need. Teamwork, care, collaboration, and continuous improvement support individual and store results. This is a full-time role. Full-time colleagues are typically scheduled for 30 or more hours per week, with schedules dependent on business needs and availability. Weekend shifts are required, and availability is expected for days, evenings, weekends, and holidays.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular and dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities.
- Ability to work independently and contribute to team dynamics.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds; ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Welcome customers and create warm, personal conversations that build customer relationships.
- Understand customer needs and offer personalized product and service recommendations.
- Use product knowledge and customer engagement to achieve sales goals and deliver store results.
- Review sales goals, new arrivals, top-selling products, trends, and promotions.
- Keep the sales floor and fitting rooms clean, organized, and shoppable by recovering merchandise, updating signs and pricing, and supporting merchandise moves.
- Share loyalty program benefits, ensure customers have what they need, and thank them for their purchases.
- Collaborate with teammates and support one another in serving customers and communities.
- Use computers, handheld equipment, and cash registers to perform job functions and process transactions.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
