Seasonal Retail Sales and Recovery Associate, Arden Fair
About The Position
As a Retail Sales and Recovery Associate at Macy’s, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You maintain a clean, organized, visually engaging, and customer-ready store by recovering merchandise displays and fitting rooms, updating signs and pricing, and supporting merchandise moves. You welcome customers, have friendly and personal conversations, share product and promotion information, and support sales goals with consistent service. You also share Loyalty program benefits and help customers complete their shopping experience. Teamwork, care, honesty, and collaboration are important to serving customers and colleagues. This is a seasonal position at Arden Fair. Hours depend on business needs and colleague availability; the posting states that seasonal hours may be flexible and may include days, evenings, weekends, and holidays.
Requirements
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Have flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, adaptable to changing priorities, able to work independently, and effective in a team.
- Be comfortable handling electronic devices.
- Meet the physical demands of talking, lifting, constant movement, standing, and reaching with arms and hands.
- Stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Have close vision, color vision, depth perception, and focus adjustment.
- Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Welcome customers and create friendly, personal conversations that encourage them to return.
- Maintain a clean, organized, visually engaging, and customer-ready sales floor.
- Recover merchandise displays and fitting rooms throughout the day.
- Update signs and pricing and support merchandise moves as needed.
- Stay informed about goals, new arrivals, top sellers, and promotions.
- Support sales goals by delivering consistent, high-quality customer service.
- Share Loyalty program benefits, ensure customers have what they need, and thank them at the end of their visit.
- Collaborate with and support coworkers to serve customers and achieve individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
