Retail Sales Associate, Arden Fair - Full Time

Macy's • Sacramento, CA

1d

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-oriented selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services. You build trust and customer loyalty while working toward sales goals through customer engagement and effective selling behaviors. You also help keep the sales floor and fitting rooms clean, organized, and inviting.

Daily work includes reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and engaging customers through friendly, personal conversations. Colleagues recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty program benefits, and close interactions with a sincere thank-you. The role emphasizes teamwork, dependable attendance, adaptability, continuous improvement, and contributing to individual and store results.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and willingness to start new tasks and adapt to changing priorities.
• Ability to work independently and contribute to team dynamics.
• Comfort using electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Ability to use computers and other technology, including handheld equipment and cash registers.

Responsibilities

• Welcome customers and create friendly, personal interactions that build customer relationships and encourage return visits.
• Understand customer needs and provide personalized product and service recommendations.
• Use product knowledge, current trends, and promotion information to engage, educate, and sell confidently.
• Work toward daily sales goals through customer engagement and effective selling behaviors.
• Maintain clean, organized, and shoppable sales floors and fitting rooms.
• Recover merchandise, update signs and pricing, and support merchandise moves as needed.
• Share the benefits of the Macy’s Loyalty program and ensure customers have what they need before concluding interactions.
• Collaborate with colleagues and support one another in serving customers and the community.
• Use computers, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed