Seasonal Retail Sales Associate, North County Fair
About The Position
As a Seasonal Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services on the sales floor and in fitting rooms. You work toward sales goals through customer engagement and effective selling behaviors, building trust and customer loyalty. You also help keep the shopping space clean, organized, and inviting. At the start of the day, colleagues prepare the sales floor, review sales goals, and learn about new arrivals, popular items, trends, and promotions. During the day, they welcome customers, build relationships through friendly conversations, and maintain a shoppable environment by merchandising new receipts, processing damages and vendor returns, updating signs and prices, and supporting merchandise moves. They share Loyalty program benefits, ensure customers have what they need, and end interactions with a sincere thank-you. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to meet daily sales goal challenges.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Welcome customers and provide personalized product recommendations and information.
- Build customer relationships through attentive, friendly engagement and genuine hospitality.
- Work toward daily sales goals using effective selling behaviors.
- Learn about new arrivals, top-selling products, trends, and promotions.
- Keep the sales floor clean, organized, and ready for customers.
- Merchandise new receipts and process damages, testers, and selected merchandise for return to vendors.
- Update signs and pricing and support merchandise moves as needed.
- Share the benefits of the Loyalty program and ensure customers have what they need.
- Collaborate with teammates and contribute to individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
