Seasonal Fulfillment and Receiving Support Associate, North County Fair
About The Position
As a Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. You receive and organize merchandise, pick, pack, and retrieve orders from back-of-house storage, deliver orders curbside, and monitor alerts to complete Buy Online Pickup In-Store (BOPS) orders on time. You help keep the stockroom and sales floor running efficiently while greeting shoppers, resolving issues, and delivering orders with care. Your attention to detail, teamwork, and commitment to operational excellence contribute to customer satisfaction and store performance. The role combines behind-the-scenes operational support with customer service and selling. Colleagues prepare for the day by reviewing goals, learning about products and promotions, receiving and tagging merchandise, and organizing the stockroom. During the day, they assist customers, fulfill orders accurately and promptly, recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves. They help customers learn about the Loyalty program, complete transactions, and close interactions with a sincere thank-you. At the end of the day, they organize the stockroom, complete orders, and help prepare the team for the next day. Seasonal colleagues are typically scheduled to work 10–20 hours per week. Hours depend on business needs and colleague availability. The role requires flexible availability for days, evenings, weekends, and holidays, as well as regular, dependable attendance and punctuality. It also involves frequent use of computers and other technology, including handheld equipment and a cash register.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to work toward daily sales goals.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and a cash register, and process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain an orderly stockroom.
- Pick, pack, retrieve, and complete customer orders accurately and on time, including BOPS orders.
- Deliver orders curbside to customers.
- Monitor alerts to help ensure Ready on Time completion of BOPS orders.
- Greet customers, listen to their needs, resolve issues, and provide helpful service.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Share Loyalty program benefits, help customers with their needs, and complete register transactions.
- Review goals and learn about products and promotions in preparation for the workday.
- Organize the stockroom, complete orders, and prepare the team for the next day.
- Collaborate with colleagues to support store operations and achieve individual and store results.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
