Seasonal Fulfillment and Receiving Support Associate, North East

Macy's • Hurst, TX

1d • Onsite

About The Position

As a Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. You receive and organize merchandise, pick and pack orders, retrieve orders from back-of-house storage, and deliver orders curbside. You monitor alerts to help complete Buy Online Pickup In-Store (BOPS) orders on time and keep the stockroom and sales floor running efficiently. The role also involves greeting customers, resolving issues, and delivering orders with care.

Daily work may include receiving and tagging merchandise, organizing the stockroom, replenishing merchandise, recovering the sales floor and fitting rooms, updating signs and pricing, and supporting merchandise moves. You help customers through helpful interactions, share loyalty program benefits, and work with teammates to meet sales goals and deliver store results. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Interest in meeting people, learning about them, and sharing information.
• Resourcefulness, adaptability to changing priorities, and ability to work independently as well as with a team.
• Ability to meet daily sales goal challenges.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, and organize merchandise and maintain an orderly stockroom.
• Pick, pack, and complete customer orders; retrieve orders from back-of-house storage and deliver them curbside.
• Monitor alerts to help ensure Buy Online Pickup In-Store orders are ready on time.
• Greet customers, listen to their needs, resolve issues, and provide helpful service during in-store and curbside interactions.
• Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
• Share loyalty program benefits and help customers complete their shopping experience.
• Collaborate with colleagues, work toward sales goals, and organize the stockroom and complete orders to prepare for the next day.

Benefits

• Competitive pay and benefits
• Health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed