Seasonal Fulfillment and Receiving Support Associate, Danbury Fair
About The Position
As a Seasonal Fulfillment and Receiving Associate, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help create a smooth customer experience. You receive and organize merchandise; pick, pack, and retrieve orders from back-of-house storage; deliver orders curbside; monitor alerts to ensure Buy Online Pickup In-Store (BOPS) orders are ready on time; and help keep the stockroom and sales floor running efficiently. You also greet customers, resolve issues, and deliver orders with care. Your attention to detail, teamwork, and operational excellence contribute to customer satisfaction and store performance. The role combines operational tasks with customer service and sales. Daily work may include receiving and tagging merchandise, organizing the stockroom, learning about products and promotions, greeting and assisting customers, fulfilling orders, recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. Colleagues share loyalty program benefits, help customers complete their purchases, thank them, and prepare the stockroom and orders for the next day. The role also involves collaboration, continuous improvement, and working toward sales and store goals. Seasonal colleagues are typically scheduled 10–20 hours per week. Hours depend on business needs and colleague availability.
Requirements
- Flexible availability to work days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Ability to talk, lift, move continuously, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain an orderly stockroom.
- Pick, pack, retrieve, and complete customer orders, including BOPS orders, and monitor alerts to ensure orders are ready on time.
- Deliver orders curbside and provide helpful customer service, including greeting customers and resolving issues.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Share loyalty program benefits, help customers with their needs, and thank them for their business.
- Prepare the stockroom and complete orders to support the next day's operations.
- Work collaboratively with colleagues, pursue continuous improvement, and contribute to sales and store goals.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
