Seasonal Fulfillment and Receiving Support Associate, Fair Oaks
About The Position
As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help deliver a smooth customer experience. Duties include receiving and organizing merchandise, picking, packing and retrieving orders from back-of-house storage, delivering orders curbside, monitoring alerts to ensure Buy Online Pickup In-Store (BOPS) orders are ready on time, and helping keep the stockroom and sales floor running efficiently. The role includes customer-facing work such as greeting shoppers, listening and resolving issues, and delivering orders with care. Colleagues help maintain a shoppable sales floor by recovering the floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. They also share Loyalty program benefits, complete orders, organize the stockroom, and help prepare the team for the next day. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, and organize merchandise; maintain an organized stockroom.
- Pick, pack, retrieve, and complete customer orders, including BOPS orders, and monitor alerts to ensure orders are ready on time.
- Deliver orders curbside and provide helpful customer service, including greeting customers and resolving issues.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Share Loyalty program benefits and help customers complete their shopping experience.
- Prepare for daily work by reviewing goals and learning about products and promotions.
- Collaborate with teammates and help set the team up for the next day’s success.
- Work toward sales goals and contribute to store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
