About The Position

As a Seasonal Fulfillment and Receiving colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. You receive and organize merchandise; pick, pack, and retrieve orders from back-of-house storage; deliver curbside orders; and monitor alerts so Buy Online Pickup In-Store orders are ready on time. You also help keep the stockroom and sales floor running efficiently and assist customers by greeting them warmly, resolving issues, and delivering orders with care. The role includes receiving merchandise, tagging items, organizing the stockroom, replenishing merchandise, recovering the sales floor and fitting rooms, updating signs and pricing, and supporting merchandise moves. You interact with customers on the sales floor and during curbside pickups, fulfill orders accurately and promptly, share Loyalty program benefits, and help achieve sales goals. You work collaboratively with colleagues and help organize the stockroom and complete orders to prepare the team for the next day. Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
  • Ability to meet daily sales goal challenges.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Receive, tag, and organize merchandise and maintain an orderly stockroom.
  • Pick, pack, and retrieve customer orders from back-of-house storage.
  • Deliver orders curbside and monitor alerts to ensure Buy Online Pickup In-Store orders are ready on time.
  • Maintain inventory accuracy and support efficient stockroom and sales-floor operations.
  • Greet customers, listen to their needs, resolve issues, and provide helpful service.
  • Recover the sales floor and fitting rooms, restock merchandise, update signs and pricing, and support merchandise moves.
  • Share Loyalty program benefits, help achieve sales goals, and thank customers.
  • Complete orders and organize the stockroom to prepare the team for the next day.

Benefits

  • Competitive pay and benefits
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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