Seasonal Fulfillment and Receiving Support Associate, Fair Oaks

Macy's • Fairfax, VA

1d • Onsite

About The Position

As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help create a smooth customer experience. You receive and organize merchandise, pick, pack, and retrieve orders from back-of-house storage, and deliver orders curbside. You monitor alerts to ensure Buy Online Pickup In-Store (BOPS) orders are ready on time and help keep the stockroom and sales floor running efficiently. The role also involves greeting shoppers, resolving issues, and delivering orders with care.

You help prepare the store by reviewing goals and promotions, receiving and tagging merchandise, and organizing the stockroom. Throughout the day, you support customers, recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and assist with merchandise moves. You also support loyalty-program engagement, complete orders, and organize the stockroom to prepare the team for the next day. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Willingness to meet daily sales goals.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, and organize merchandise and maintain stockroom organization.
• Pick, pack, retrieve, and complete customer orders, including Buy Online Pickup In-Store orders, and monitor alerts to ensure orders are ready on time.
• Deliver orders curbside and assist customers with care.
• Greet customers, listen to their needs, resolve issues, and provide helpful interactions.
• Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
• Share loyalty-program benefits and help customers complete their shopping experience.
• Review goals, learn about products and promotions, and collaborate with teammates to support store operations and results.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed