Seasonal Retail Sales Associate, North County Fair

Macy's•Escondido, CA
•$17 - $21

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services. You use product knowledge and customer engagement to meet sales goals, build trust, and inspire loyalty, both on the sales floor and in fitting rooms. You also help keep the shopping area clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. They create friendly, personal customer interactions; maintain a shoppable space by merchandising merchandise, processing damages and vendor returns, updating signs and pricing, and supporting merchandise moves; and share loyalty-program benefits while providing a thoughtful close to each customer interaction. Teamwork, ongoing learning, and achieving individual and store sales results are important parts of the role. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort with meeting daily sales-goal challenges.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Greet customers and build friendly, personal relationships through attentive engagement.
  • Understand customer needs and provide personalized product and service recommendations.
  • Work toward daily sales goals and contribute to individual and store results.
  • Keep the sales floor clean, organized, prepared, and shoppable.
  • Merchandise new receipts, process damages and selected merchandise for return to vendors, update signs and pricing, and support merchandise moves.
  • Share loyalty-program benefits, ensure customers have what they need, and provide a sincere, personalized farewell.
  • Collaborate with colleagues and support one another in serving customers and communities.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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