Seasonal Retail Sales Associate, Fair Oaks

Macy's•Fairfax, VA
•$15 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with suitable products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and thoughtful service to build trust and loyalty, and work toward sales goals. You also help keep the shopping area clean, organized, and inviting. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, top sellers, trends, and promotions, and helping ensure the sales floor is ready for customers. Throughout the day, they build customer relationships, maintain a shoppable space through merchandising and other merchandise tasks, share loyalty program benefits, and provide a considerate checkout and closing experience. Teamwork, continuous improvement, and delivering individual and store results are important parts of the role. Seasonal colleagues are typically scheduled for 10–20 hours per week, based on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and willingness to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

  • Provide warm, personalized customer service and recommend products and services that meet customers’ needs.
  • Engage customers, build relationships, and use product knowledge and selling behaviors to achieve sales goals.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Help keep the sales floor clean, organized, prepared, and inviting.
  • Merchandise new receipts; process damages, testers, and selected merchandise for return to vendors; update signs and pricing; and support merchandise moves.
  • Share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you.
  • Collaborate with colleagues and support one another to serve customers and communities.
  • Use computers and other technology, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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