Retail Merchandising Support Associate, North County Fair - Full Time
About The Position
As a Merchandising Colleague, also known as a Front of House Colleague, you help deliver a seamless, inspiring in-store experience. You execute merchandise movement and placement strategies, enhance the sales floor’s visual appeal, maintain organized and shoppable displays, and ensure pricing and promotional signage is accurate and up to date. You are a visible, welcoming presence who greets customers and offers assistance. You collaborate with colleagues across departments to support sales and foster a culture of hospitality, positivity, and inclusion. Daily work includes preparing and organizing the sales floor, updating mannequins, resetting layouts, and aligning presentation with company directives. You welcome customers, listen to their needs, and provide thoughtful assistance. You recover the sales floor and fitting rooms, update signs and pricing, replenish merchandise, and support merchandise moves. You share loyalty program benefits, help customers with what they need, and collaborate with the team to restock, reorganize, and prepare the department for the next day. Colleagues are also expected to take pride in their work, pursue improvement, learn from one another, and contribute to sales and store results. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to connect with customers, help achieve sales goals, and participate in sales-boosting events.
- Ability to create a welcoming environment and foster meaningful conversations and connections.
- Ability to learn about store products and provide customers guidance based on their wants, product features, and choices.
- Ability to use point-of-sale technology and digital tools.
- Ability to work with colleagues at all levels and across departments.
- Ability to meet daily sales goal challenges.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift up to 50 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Execute merchandise movement and placement strategies.
- Enhance the visual appeal of the sales floor and maintain organized, shoppable displays.
- Update mannequins, reset floor layouts, and align presentation with company directives.
- Ensure pricing and promotional signage is accurate and current.
- Greet customers, listen to their needs, and provide assistance and product guidance.
- Recover the sales floor and fitting rooms, replenish merchandise, and support merchandise moves.
- Share loyalty program benefits and help acquire new customers by opening credit accounts.
- Use point-of-sale technology and digital tools to support transactions and the shopping experience.
- Collaborate with colleagues across departments to support sales and elevate the customer experience.
- Restock and reorganize the department and prepare the space for the next day.
- Work toward daily sales goals and contribute to individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
