Retail Sales Associate, Key Holder

DXL•Kansas City, MO
•Onsite

About The Position

DXL Group is seeking a self-driven, results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members in a fast-paced environment. The role focuses on building long-term guest relationships and delivering an unmatched retail experience. DXL operates free-standing stores rather than mall locations, closes at 7 p.m., develops employees for promotion from within, and makes the entire team eligible for quarterly bonuses.

Requirements

  • High school diploma or equivalent.
  • Superior customer service techniques and experience resolving problems or complaints.
  • Ability to lift up to 10 pounds and move up to 50 pounds.

Nice To Haves

  • College or university degree.

Responsibilities

  • Welcome each guest and spend quality time asking questions to understand their needs, preferences, and lifestyle.
  • Develop and use expert product knowledge to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
  • Help build a superior customer-focused sales team by providing ongoing coaching and training in selling skills, behaviors, and operational procedures.

Benefits

  • Quarterly bonuses for the entire team.
  • Opportunities for promotion from within.
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