Retail Sales Associate, Southcenter - Part Time

Macy's • Tukwila, WA

5d • Onsite

About The Position

As a Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, offer personalized product recommendations, and connect them with suitable products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and smart selling behaviors to meet sales goals, and help build customer trust and loyalty. The role also includes maintaining a clean, organized, and inviting shopping space.

Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. They provide a warm welcome, build friendly customer relationships, share loyalty program benefits, complete the shopping experience with care, and collaborate with teammates to achieve individual and store results.

This part-time position typically schedules 12–24 hours per week, depending on business needs and colleague availability. All schedules include weekend shifts. Availability may include days, evenings, weekends, and holidays. The role involves prolonged standing and walking, frequent use of computers and handheld electronic equipment, and lifting and moving items weighing up to 30 pounds.

Requirements

• No education or experience is required.
• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Enjoy meeting people, learning about them, and sharing information.
• Be resourceful, eager to begin a new venture, and adaptable to changing priorities.
• Ability to work independently and contribute to team dynamics.
• Comfort handling electronic devices.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to communicate with customers virtually, by phone, and in person.
• Ability to build customer relationships, achieve sales goals, and participate in preselling and sales-boosting events.
• Ability to work effectively with colleagues at all levels and across departments.
• Ability to stand and walk around the store or department for at least two consecutive hours.
• Ability to lift and move items weighing up to 30 pounds.
• Ability to perform frequent reaching, including above eye level, stooping, kneeling, crouching, and climbing ladders.

Responsibilities

• Greet customers warmly and connect with them in a genuine way.
• Ask questions to identify customer needs and recommend relevant products, new arrivals, and additional items.
• Offer options and solutions to complete sales and help customers celebrate their purchases.
• Learn store products, services, loyalty programs, and sales systems to assist customers and suggest additional items.
• Maintain department recovery standards, including the selling floor and fitting rooms.
• Maintain merchandise presentation, ensure pricing accuracy, and process markdowns accurately and promptly.
• Use point-of-sale technology and applications to support sales and fulfill customer orders.
• Keep the shopping space clean, organized, and prepared for customers.
• Share loyalty program benefits and close customer interactions with a sincere thank-you.
• Collaborate with colleagues to support customers, achieve sales goals, and deliver a positive customer experience.
• Stay informed about new arrivals, top-selling items, trends, promotions, and required training.
• Foster an accepting and respectful environment and build authentic connections with colleagues, customers, and communities.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed