Seasonal Sales Associate - Southcenter Mall

Pacsun Careers•Tukwila, WA

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends, while providing customers with an exceptional experience. The associate carries out initiatives and tasks assigned by the leadership team and contributes positively to the store team. The role focuses on customer service, full-price selling, and awareness of product value and promotions. Associates complete assigned tasks efficiently; follow visual, organization, cleanliness, safety, and loss-prevention standards; and comply with company policies. They support store sales and operational goals, participate in contests and events, and carry out digital sales strategies such as ship-from-store and BOPIS. Associates also represent the PacSun brand, contribute to a positive work environment, maintain the company’s fashion image, and continue learning about products, brands, fashion, and trends. This is a part-time position requiring availability for 20–40 hours per week and flexibility to work weekends, nights, and peak holiday periods.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales-floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.
Required vision abilities include close vision, distance vision, depth perception, and ability to adjust focus.

Responsibilities

Deliver an engaging, positive, and authentic experience to all customers.
Focus on full-price selling while staying aware of product value and promotions.
Handle customer situations according to company policies and procedures, seek solutions, and involve leadership in escalated issues.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Maintain organization and cleanliness and promote a safe working and shopping environment.
Follow company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
Comply with Loss Prevention policies and report violations to leadership or through the Silent Witness Hotline.
Share customer feedback with leadership to improve the customer experience.
Participate in company and store contests and events and stay current on financial goals and priorities.
Support the leadership team in achieving sales and operational goals.
Support and execute digital sales strategies, including ship-from-store and BOPIS.
Represent the PacSun brand and contribute to a positive working environment by demonstrating its core values.
Adhere to Employee Appearance Guidelines and maintain the company's fashion image.
Learn about products, brands, fashion, and trends, and work to improve individual performance as a team member.