Seasonal Sales Associate - Southcenter Mall

PACSUN•SeaTac, WA

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends, and by providing every customer with an exceptional experience. The role also executes initiatives and tasks assigned by the leadership team and contributes positively to the store team. Associates deliver engaging, authentic customer service; focus on full-price selling while communicating product value and promotions; handle customer situations according to company policy; and refer escalated issues to leadership. They complete assigned tasks, follow visual directives, maintain store organization and cleanliness, uphold company and loss-prevention policies, and share customer feedback with leadership. The role supports store sales and operational goals, participates in company and store events, stays informed about financial priorities, and carries out digital sales strategies such as ship-from-store and BOPIS. Associates represent the PacSun brand, follow appearance guidelines, maintain a positive work environment, and continuously develop their product and fashion knowledge and individual performance. This is a part-time position requiring availability for 20–40 hours per week and flexibility to work weekends, nights, and peak holiday periods. The position has physical demands that include lifting, extended sitting or standing, climbing ladders, moving around store areas, and working in an open environment with fluctuating temperatures and standard lighting.

Requirements

Passion for product, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to talk or hear regularly; sit, stand, walk, handle or feel items, reach, twist, or squat frequently.
Ability to maneuver around sales-floor, stockroom, and office areas.
Required close and distance vision, depth perception, and ability to adjust focus.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while remaining aware of product value and promotions.
Handle customer situations in compliance with company policy and procedures, attempting to resolve issues and partnering with leadership on escalated matters.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards as directed by management.
Maintain organization and cleanliness to promote a safe working and shopping environment.
Comply with company policies, the Code of Business Conduct, Employee Policy Guide, Safety Program, and Loss Prevention policies; communicate violations to leadership or the Silent Witness Hotline.
Share customer feedback with leadership to improve the customer experience.
Participate in company and store contests and events and stay current on financial goals and priorities.
Support leadership in achieving sales and operational goals.
Execute digital sales strategies, including ship-from-store and BOPIS.
Represent the PacSun brand and maintain the company fashion image by following Employee Appearance Guidelines.
Contribute to a positive working environment and continually develop product, brand, fashion, and trend knowledge.
Strive to improve individual performance while contributing as a productive team member.