Retail Commission Sales Associate, Southcenter - Full Time
About The Position
As a Retail Sales Associate, also known as a Sales General Utility colleague, you help bring the Macy’s shopping experience to life. You prioritize customers by learning their preferences and developing knowledge of Macy’s merchandise and services so you can provide exceptional service. You support your team in meeting sales goals and contribute across the sales floor, fitting rooms, and product presentations. The role requires flexibility in a fast-paced environment, the ability to switch between tasks, and availability for various shifts, including nights, weekends, and holidays.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to build customer relationships, achieve sales goals, and participate in pre-selling and sales-boosting events.
- Comfort communicating with customers virtually, by phone, and in person.
- Ability to use point-of-sale technology and applications to sell and fulfill customer orders.
- Ability to learn product knowledge and trends and keep current with training.
- Excellent interpersonal skills and ability to work effectively with colleagues at all levels and across departments.
- Ability to collaborate with the team to drive sales and deliver a positive customer experience.
- Ability to adapt to changing priorities, work independently, and contribute to team dynamics.
- Ability to handle electronic devices.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors, and to read and understand employment policies and safety rules and procedures in English.
- No education or experience required.
Responsibilities
- Greet and connect with customers in a friendly, genuine way and support a positive shopping experience.
- Ask questions to identify customer needs, recommend relevant products, and inspire purchases.
- Offer customers options and solutions to complete sales.
- Close out customers’ shopping journeys and celebrate their purchases.
- Learn store products, services, loyalty programs, and sales systems to help customers find products and suggest additional items.
- Maintain department recovery standards, including on the selling floor and in fitting rooms.
- Present merchandise effectively, ensure accurate pricing, and process markdowns promptly and accurately.
- Foster an environment of acceptance and respect and build authentic connections with colleagues, customers, and communities.
- Help the team meet sales goals and participate in pre-selling and sales-boosting events.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
