Retail Sales Associate – Assembly Row Store- Somerville | Boston
About The Position
Do you enjoy cooking, entertaining, and helping others discover products they'll love? Join the ZWILLING team at our Assembly Row store and represent some of the most respected brands in the culinary world. We're seeking enthusiastic, customer-focused Retail Sales Associates who enjoy building relationships, delivering exceptional service, and creating memorable shopping experiences. Whether you're demonstrating premium cutlery, cookware, or kitchen tools, you'll help customers find the right products while sharing your passion for cooking and quality craftsmanship. Conveniently located at Assembly Row, just steps from the MBTA Orange Line, the Mystic River, shopping, dining, and entertainment destinations, our store offers a dynamic retail environment where no two days are the same.
Requirements
- A genuine passion for cooking, food, or culinary products
- Strong customer service and relationship-building skills
- Excellent communication and interpersonal abilities
- Flexibility to work evenings, weekends, and holiday schedules as needed
- A positive attitude with the ability to adapt in a dynamic retail environment
- Ability to stand and walk for extended periods during scheduled shifts
- Ability to lift 35 lbs. and safely use a ladder when needed
- Must be legally authorized to work in the United States. Employment visa sponsorship is not available for this position.
Nice To Haves
- Previous retail or sales experience is preferred
Responsibilities
- Deliver outstanding customer service and personalized product recommendations
- Build genuine customer relationships that encourage repeat business
- Drive sales by sharing product knowledge and demonstrating key features and benefits
- Represent ZWILLING and our family of premium culinary brands with professionalism and enthusiasm
- Maintain exceptional visual merchandising and store presentation standards
- Support in-store events, product demonstrations, and promotional activities
- Utilize our CRM tools to engage customers and support clienteling efforts
- Receive, stock, and organize merchandise accurately and efficiently
- Contribute to a positive, collaborative, and high-energy team culture
Benefits
- Competitive hourly pay: $15.50 - $17.00 per hour
- Seven paid sick days annually
- 50% employee discount on ZWILLING products
- Sales incentives, contests, and opportunities to earn free products
- Medical, dental, and vision benefits
- Ongoing product training and development opportunities
- Supportive team environment with opportunities for growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
