Retail Sales Associate, South Bay - Flex

Macy's•Boston, MA

2d•$17 - $21•Onsite

About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with appropriate products and services. Through warmth, product knowledge, and a personal approach, you help make visits memorable, build trust, meet sales targets, and inspire customer loyalty. You help keep the shopping space clean, organized, and inviting. You review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions. You engage customers in friendly conversations, maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. You share loyalty program benefits and provide a thoughtful close to each customer interaction. Colleagues support one another through honesty, care, and collaboration, and work to improve, achieve sales goals, and deliver individual and store results. Schedules include weekend shifts and depend on business needs and colleague availability. Full-time colleagues are typically scheduled for 30 or more hours per week; part-time colleagues are typically scheduled for 12–24 hours per week.

Requirements

Flexible availability, including days, evenings, weekends, and holidays; regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and ability to adapt to changing priorities.
Ability to work independently and contribute to a team.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours; lift at least 30 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers.

Nice To Haves

At least 1 year of selling or customer service experience is preferred.

Responsibilities

Welcome customers and create personal, friendly conversations that build customer relationships.
Understand customer needs and provide personalized product and service recommendations.
Work toward sales goals through customer engagement and effective selling behaviors.
Learn about new arrivals, top-selling items, trends, and promotions to engage, educate, and sell confidently.
Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
Update signs and pricing and support merchandise moves as needed.
Share loyalty program benefits and ensure customers have what they need before concluding the interaction.
Collaborate with colleagues to support customers and the community.
Use electronic devices, handheld equipment, and cash registers to process transactions.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice