Seasonal Retail Sales Associate, South Bay Galleria

Macy's•Redondo Beach, CA

1d•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-oriented selling with genuine hospitality to create memorable holiday shopping experiences. You understand customer needs, offer personalized recommendations, and connect customers with appropriate products and services on the sales floor and in fitting rooms. You use product knowledge and customer engagement to meet sales goals, build trust, and encourage loyalty. You also help keep the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and popular items, and staying current on trends and promotions. Throughout the day, they welcome customers, build friendly relationships, maintain a shoppable sales floor, merchandise new receipts, process damages, testers, and selected returns to vendors, update signs and pricing, and assist with merchandise moves. They share Loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Seasonal colleagues are typically scheduled to work 10–20 hours per week. Hours depend on business needs and colleague availability. The position requires flexible availability for days, evenings, weekends, and holidays, as well as dependable attendance and punctuality.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to work toward daily sales goals.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and adaptability when priorities change; ability to work independently and as part of a team.
Ability to use electronic devices, including handheld equipment and a cash register, and process register transactions.
Ability to stand for at least two consecutive hours; lift at least 25 pounds; and stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology required to perform job functions.

Responsibilities

Create welcoming, personalized customer interactions and recommend appropriate products and services.
Work toward and achieve daily sales goals through customer engagement and effective selling behaviors.
Maintain a clean, organized, and shoppable sales floor and fitting-room environment.
Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
Merchandise new receipts and support merchandise moves.
Process damages, testers, and selected merchandise returns to vendors.
Update signs and pricing.
Share the benefits of the Loyalty program and provide attentive service through the end of each customer interaction.
Collaborate with colleagues to support customers and achieve individual and store results.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice