Seasonal Retail Sales Associate, South Bay Galleria

Macy's•Redondo Beach, CA
•$17 - $21•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services on the sales floor or in the fitting room. You use product knowledge and customer engagement to meet sales goals, build trust, and inspire loyalty. You also help maintain a clean, organized, and inviting shopping space. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and making sure the sales floor is ready for customers. They create friendly, personal customer interactions, maintain shoppable merchandise displays, process damages and selected vendor returns, update signs and pricing, and assist with merchandise moves. They share loyalty-program benefits, ensure customers have what they need, and provide a sincere farewell. Teamwork, continuous improvement, and achieving individual and store results are important parts of the role. Seasonal colleagues are typically scheduled to work 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
  • Ability to work independently and as part of a team.
  • Comfort using electronic devices.

Responsibilities

  • Review sales goals and stay informed about new arrivals, top-selling items, current trends, and promotions.
  • Welcome customers and build friendly, personal relationships through attentive engagement.
  • Understand customer needs and offer personalized product and service recommendations.
  • Work toward sales goals by using customer engagement and effective selling behaviors.
  • Keep the sales floor clean, organized, prepared, and shoppable.
  • Merchandise new receipts, process damages and selected merchandise returns to vendors, update signs and pricing, and support merchandise moves.
  • Share loyalty-program benefits, ensure customers have what they need, and thank them sincerely.
  • Support teammates through honesty, care, and collaboration, and learn from others to improve individual and store results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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