Retail Sales Associate, South Bay - Flex
About The Position
As a Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with appropriate products and services. Through product knowledge and a personal approach, you build trust, meet sales goals, and encourage customer loyalty. The role includes preparing and maintaining a clean, organized, and inviting sales floor; learning about new arrivals, best-selling items, trends, and promotions; engaging customers and building relationships; recovering the sales floor and fitting rooms; updating signs and pricing; and supporting merchandise moves. Colleagues share Loyalty program benefits, ensure customers have what they need, and collaborate with teammates to serve customers and communities. Hours depend on business needs and colleague availability. Full-time colleagues are typically scheduled for 30 or more hours per week, while part-time colleagues are typically scheduled for 12–24 hours per week. All schedules include weekend shifts.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to work toward daily sales goals.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities.
- Ability to work independently and contribute to a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours; lift at least 30 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
Nice To Haves
- At least 1 year of selling or customer service experience is preferred.
Responsibilities
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Welcome customers, engage them in personal conversations, understand their needs, and recommend suitable products and services.
- Build customer relationships, meet sales targets, and encourage customer loyalty.
- Maintain a clean, organized, inviting, and shoppable sales floor and fitting rooms.
- Update signs and pricing and support merchandise moves as needed.
- Share Loyalty program benefits, ensure customers have what they need, and provide a sincere closing and thank-you.
- Collaborate with colleagues and support one another in serving customers and communities.
- Use computers, handheld equipment, and cash registers to perform job functions and process transactions.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
