Retail Sales Associate, Meridian - Flex

Macy's•Okemos, MI

15h•Onsite

About The Position

As a Retail Selling Flex Colleague, you combine results-driven selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with appropriate products and services, and use product knowledge and customer engagement to meet sales goals and build loyalty. The role involves more than cashiering: you help maintain a clean, organized, inviting, and shoppable sales floor and fitting rooms, and contribute to a collaborative team environment. Flex Team Colleagues must work a minimum of 42 hours per quarter during the first three fiscal quarters (February–October) and 60 hours during the fourth fiscal quarter (November–January). Colleagues are not required to pick up shifts, although shifts may be assigned during key days. Minimum hours may change, and a minimum number of weekend shifts may be required. The role requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality. Physical requirements include talking, lifting, frequent movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders. The position also requires close and color vision, depth perception, focus adjustment, and frequent use of computers and other technology, including handheld equipment and a cash register.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
Ability to use electronic devices.
Ability to talk, lift, move frequently, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Welcome customers and engage them in friendly, personal conversations to understand their needs and build customer relationships.
Provide personalized product recommendations and share information about products, services, trends, and promotions.
Achieve sales goals through customer engagement and effective selling behaviors.
Acquire new customers by opening credit accounts and sharing loyalty program benefits.
Help customers complete purchases and provide a sincere, personalized closing experience.
Keep the sales floor and fitting rooms clean, organized, and shoppable by recovering merchandise, updating signs and pricing, and supporting merchandise moves.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Collaborate with and support teammates with honesty, care, and teamwork.
Use handheld equipment, computers, and cash registers to perform job functions and process transactions.
Meet quarterly minimum work-hour requirements and maintain dependable attendance and punctuality.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice