Beauty Advisor, Meridian - Flex

Macy's•Okemos, MI

23h•$15 - $22

About The Position

As a Cosmetic Sales Flex Colleague, also known as a Beauty Advisor Flex, you are a trusted beauty expert who helps customers find products suited to their needs and style. You create personalized, inspiring shopping experiences through product education, demonstrations, tailored consultations, makeup application, and skincare recommendations. You use your product knowledge and awareness of current trends to introduce customers to new products and innovations, build lasting client relationships through follow-up and virtual outreach, and work toward sales goals. The role also involves maintaining a clean, organized, and shoppable sales floor; keeping current on arrivals, products, promotions, and trends; providing warm, attentive service; and collaborating with colleagues. Flex Team Colleagues must work at least 42 hours per quarter during the first three fiscal quarters and 60 hours during the fourth fiscal quarter. Minimum hours may change, and a minimum number of weekend shifts may be required.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to use point-of-sale technology, digital tools, computers, handheld equipment, and cash registers.

Responsibilities

Provide personalized beauty consultations, product advice, demonstrations, makeup application, and skincare recommendations.
Build and manage customer relationships and a loyal client base through follow-up, virtual outreach, and personalized service.
Acquire new customers by opening credit accounts and explaining loyalty program benefits.
Meet and exceed sales goals through exceptional service and product knowledge.
Use clienteling tools to promote offers and product launches, participate in sales events, and complete ongoing training and vendor education.
Keep the sales floor clean, organized, and shoppable; recover the floor and fitting rooms, update signs and pricing, and support merchandise moves.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Use point-of-sale technology and digital tools to complete transactions and enhance the customer experience.
Collaborate with colleagues and support customers and the wider community.
Work the required quarterly minimum hours and weekend shifts when required.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice