Sales Associate - AN Land Rover South Bay
About The Position
The e-Commerce Sales Associate works with customers online, over the phone, and in person to guide them through vehicle purchases in a no-haggle sales environment. The role involves responding promptly to leads, answering questions, providing information, and helping customers move from phone or internet contact to an in-store experience. The associate helps customers choose vehicles, discusses terms and payment options suited to their needs and budgets, and closes sales. The role also includes providing support before and after purchase, following up to confirm customer satisfaction, and helping transition customers to the Service department.
Requirements
- High school diploma or equivalent.
- Proven ability to provide an exceptional customer experience.
- Drive to set and achieve targeted goals.
- Demonstrated communication, consultative, interpersonal, and organizational skills.
- Willingness to follow up with customers.
- Experience and desire to work with technology.
- Valid in-state driver’s license and an acceptable, safe driving record.
Nice To Haves
- Prior sales experience, preferably in retail.
Responsibilities
- Respond to sales leads in a timely fashion.
- Answer customer questions and provide vehicle and purchasing information.
- Guide customers from online or phone contact to an in-store experience.
- Help customers select vehicles and discuss terms and payment options that meet their needs, budgets, and expectations.
- Close vehicle sales.
- Follow up with customers after purchase to ensure satisfaction and build loyalty.
- Help transition customers to the Service department.
Benefits
- Competitive benefits and compensation.
- 401(k) matching.
- Health, dental, and vision insurance plans.
- Maternity benefits.
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
- Deals and discounts through YouDecide.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
