Retail Sales Associate: Golf Clubs

PGA Tour Superstore • Plantation, FL

2d • $15 - $17

About The Position

A Hard Goods Associate engages Customers in the Hard Goods areas—including Simulators, Putting Green, Club Repair, and Accessories—to drive sales and enhance the Customer experience. The role also supports front-end operations such as returns, exchanges, and promotions, and helps ensure merchandise is presented at a premiere stock and visual level. The Associate demonstrates product knowledge, assists with club fittings, and maintains a clean, operational environment. Exceptional Customer service and collaboration with team members are essential to success.

PGA TOUR Superstore seeks enthusiastic, self-motivated, and flexible team players who share a passion for helping transform the business. The company is part of the Arthur M. Blank Family of Businesses and strives to create a family culture driven by a vision to inspire people through golf and tennis.

Requirements

• High school diploma or equivalent.
• Strong listening and interpersonal skills.
• Good verbal and written communication skills, including the ability to communicate cross-functionally.
• Basic computer skills and working knowledge of Microsoft Office Suite.
• Ability to organize multiple priorities to meet deadlines and objectives.
• Ability to stand for extended periods, climb up and down a ladder, and move throughout the store.
• Ability to lift a 30 lb. box overhead.
• Flexible availability, including nights, weekends, and holidays.
• Ability to quickly learn business acumen with appropriate training.
• Strong self-accountability and a proactive drive for results.

Nice To Haves

• Retail sales, customer service, or similar experience is preferred.

Responsibilities

• Engage Customers and deliver service using PGATSS Service behaviors, with a focus on building lasting relationships.
• Seek out and engage Customers throughout the Hard Goods areas, including Simulators, Putting Green, Club Repair, and Accessories.
• Maintain working knowledge of front-end operations, including returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, and coupons, and assist as needed.
• Help maintain merchandise stock and visual presentation in Hard Goods areas to support sales and the Customer experience.
• Ensure Hard Goods areas, equipment, and supplies are maintained and operational.
• Keep the Hard Goods area clean and professionally presented.
• Demonstrate knowledge of golf clubs and explain their features, benefits, and differences to Customers.
• Perform customer fittings using PGA TOUR Superstore-trained fitting techniques.
• Promote ethical conduct, safety, and compliance across departments.
• Assist Customers with club fitting, including choosing shafts, grips, and specifications for optimal performance.
• Keep up to date on merchandising promotions and marketing events, using bulletins on The Links to maintain merchandising throughout each promotion.
• Promote the company’s products and services and inform and educate Customers about the offerings.
• Provide the Sales and Service Manager with feedback on operational and merchandising opportunities.

Benefits

• Medical, dental, and vision coverage beginning on day one for eligible full-time associates.
• Company-matching 401(k) retirement plan.
• Vacation time.
• Associate merchandise discount.
• Performance-based bonus opportunities for eligible full-time and part-time associates.
• 100% reimbursement of annual membership dues for eligible members of the PGA of America, LPGA, and United States Golf Teachers Federation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED