Seasonal Retail Sales Associate, Fayette Mall

Macy's•Lexington, KY
•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with relevant products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and thoughtful service to build trust and loyalty, and work toward sales goals. You also help keep the shopping space clean, organized, and inviting. Colleagues start the day by preparing the sales floor, reviewing sales goals, and learning about new arrivals, popular items, trends, and promotions. During the day, they build customer relationships through friendly conversations and maintain a shoppable space by merchandising new receipts, processing damages, testers, and selected vendor returns, updating signs and pricing, and supporting merchandise moves. They share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. The role emphasizes teamwork, dependability, continuous improvement, and achieving individual and store results. Seasonal colleagues are typically scheduled to work 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and willingness to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Deliver customer-focused selling and hospitality, including personalized product recommendations and service.
  • Engage customers on the sales floor and in fitting rooms, build customer relationships, and work toward daily sales goals.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Maintain a clean, organized, and shoppable sales floor.
  • Merchandise new receipts; process damages, testers, and selected merchandise to return to vendors; update signs and pricing; and support merchandise moves.
  • Share loyalty program benefits, ensure customers have what they need, and provide a courteous closing to each interaction.
  • Collaborate with colleagues and contribute to individual and store results.

Benefits

  • Competitive pay and benefits
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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