Seasonal Retail Sales Associate, Fayette Mall

Macy's•Lexington, KY
•$15 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. Through product knowledge and customer engagement on the sales floor and in fitting rooms, you build trust, meet sales goals, and encourage customer loyalty. You also help keep the shopping area clean, organized, and inviting. Daily work includes reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and preparing the sales floor. You welcome customers and build relationships through personal conversations. You maintain a shoppable space by merchandising new receipts, processing damages and vendor returns, updating signs and pricing, and supporting merchandise moves. You share loyalty program benefits, ensure customers have what they need, and provide a sincere farewell. Colleagues also support one another, collaborate, and continually work to improve individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Ability to use electronic devices.

Responsibilities

  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Welcome customers, understand their needs, offer personalized product and service recommendations, and build customer relationships.
  • Drive sales performance, meet selling goals, and encourage customer loyalty.
  • Keep the sales floor clean, organized, prepared, and inviting.
  • Merchandise new receipts and support merchandise moves.
  • Process damages, testers, and selected merchandise for return to vendors.
  • Update signs and pricing.
  • Share loyalty program benefits, ensure customers have what they need, and provide a sincere farewell.
  • Collaborate with and support teammates.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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