Retail Associate

Landry's, LLC.•Gurnee, IL

21d

About The Position

As a Retail Sales Associate at Rainforest Cafe, you provide exceptional customer service, maintain a well-organized and visually appealing store, and assist guests with purchases. You help create a memorable shopping experience by offering product information and recommendations, handling transactions, maintaining merchandise displays, and supporting inventory activities. The role involves collaborating with team members to meet sales goals and provide excellent service. At Grapevine Mills and Galveston locations, the position also includes engaging guests in the Build-A-Bear Workshop experience.

Requirements

Strong communication and interpersonal skills.
Ability to work in a fast-paced environment.
Basic math skills and ability to handle cash transactions.
Flexibility to work various shifts, including weekends and holidays.
Team player with a guest-first attitude.
Passion for providing outstanding customer service.
Aspire to the company's Be FAIR ideals: Be Friendly, Accommodating, Inclusive, and Respectful.

Nice To Haves

Previous retail experience.

Responsibilities

Greet and assist customers in a friendly and professional manner.
Provide product information and recommendations to customers.
Accurately handle transactions.
Maintain store cleanliness and organization.
Restock merchandise and ensure displays are visually appealing.
Assist with inventory management and stock replenishment.
Handle customer inquiries and promptly resolve issues with management.
Promote and upsell Rainforest Cafe merchandise and special promotions.
Engage guests in the Build-A-Bear Workshop experience at Grapevine Mills and Galveston locations.
Collaborate with team members to achieve sales goals and provide excellent customer service.