Retail Sales Associate (Keyholder)

Fashionphile • Del Mar, CA

7d • Onsite

About The Position

FASHIONPHILE is seeking a Retail Sales Associate (Keyholder) to support store operations and provide excellent customer service. The role assists with daily responsibilities, helps uphold company policies and procedures, and supports store leadership in overseeing operations. The Keyholder also serves as a point of contact for associates during shifts and helps foster a positive team environment.

Requirements

• Previous retail experience.
• Strong communication, problem-solving, and interpersonal skills.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Dependable and punctual, with the ability to work flexible schedules, including evenings, weekends, and holidays.
• Basic math and cash-handling skills.
• Tech savvy, with the ability to work with multiple tech devices, Google Drive, and Apple products.
• Ability to stand for extended periods and move throughout the sales floor.

Nice To Haves

• Lead or Keyholder responsibilities preferred.

Responsibilities

• Open and close the store according to company procedures, following security and safety protocols.
• Lead by example in delivering exceptional customer service and achieving sales goals.
• Support store leadership with daily operations, including cash handling, merchandising, and inventory control.
• Provide guidance and support to store associates and help resolve problems during shifts.
• Assist with training and onboarding new team members.
• Address customer concerns promptly and professionally, escalating issues to management when necessary.
• Contribute to a positive team environment by motivating and recognizing team performance.

Benefits

• Medical, dental, and vision coverage.
• Flexible spending account options for medical, dependent care, and commuter benefits.
• Paid time off, paid sick time, and paid holidays.
• 401(k) with generous match program.
• Free life insurance and AD&D.
• Long-term disability insurance.
• Employee discount.
• Uncapped commission eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed