Retail Sales Associate (Keyholder)

FASHIONPHILE•Del Mar, CA

7d•Onsite

About The Position

FASHIONPHILE is seeking a Retail Sales Associate (Keyholder) to support store operations and provide excellent customer service. The role assists with daily responsibilities and helps uphold company policies and procedures. Keyholder duties include opening and closing the store, supporting store leadership with daily operations, and serving as a point of contact for store associates during shifts. The position is based at FASHIONPHILE’s One Paseo, California location and begins at $20 per hour for new hires. It is also eligible for uncapped commission.

Requirements

Previous retail experience.
Strong communication, problem-solving, and interpersonal skills.
Ability to prioritize and manage multiple tasks in a fast-paced environment.
Dependable and punctual, with the ability to work flexible schedules, including evenings, weekends, and holidays.
Basic math and cash-handling skills.
Tech savvy, with the ability to work with multiple tech devices, Google Drive, and Apple products.
Ability to stand for extended periods and move throughout the sales floor.

Nice To Haves

Lead or Keyholder responsibilities preferred.

Responsibilities

Open and close the store according to company procedures, following security and safety protocols.
Lead by example in delivering exceptional customer service and achieving sales goals.
Support store leadership with daily operations, including cash handling, merchandising, and inventory control.
Provide guidance, support, and problem resolution to store associates during shifts.
Assist with training and onboarding new team members.
Address customer concerns promptly and professionally, escalating issues to management when necessary.
Contribute to a positive team environment by motivating and recognizing team performance.