Retail Sales Associate Keyholder

Movado Group, Inc•Tulalip Bay, WA

4d•Onsite

About The Position

Movado Group is seeking a full-time Keyholder for its Movado Company Store at Seattle Premium Outlet. As a member of the store management team, the Keyholder drives sales, opens and closes the store, supports staff in reaching and exceeding goals, helps sales associates deliver customer service that supports sales growth, assists with inventory management, and performs other tasks as needed.

Requirements

Strong selling skills and experience.
Strong commitment to delivering exceptional customer service.
Excellent interpersonal and communication skills.
Open availability and flexibility to work according to business needs and ensure store objectives are met.
Ability to service watches, including sizing and battery changes, as needed.

Nice To Haves

Experience in watch, jewelry, fashion, accessories, specialty, and/or luxury retail is preferred.
Previous management experience is strongly preferred.

Responsibilities

Achieve or exceed personal sales goals set by the Store Manager and develop complete knowledge of the merchandise.
Provide exceptional customer service and establish rapport with actual or potential customers.
Capture CRM data in accordance with Company guidelines.
Merchandise products in accordance with company guidelines.
Maintain a neat, clean, and professional working environment.
Monitor and maintain merchandise cleanliness, accurate ticketing, and proper display.
Assist with maintenance of merchandise control logs as designated by the Store Manager.
Follow corporate security and loss-prevention procedures.
Service watches, including sizing and battery changes as needed.
Open and close the store and assist staff in reaching and exceeding goals.
Assist sales associates in providing customer service to support sales growth.
Assist with inventory management and other tasks as needed.