Retail Sales Associate Keyholder
About The Position
Movado Group is seeking a part-time Keyholder for its Movado Company Store at Charlotte Premium Outlets. As part of the store management team, the Keyholder drives sales, opens and closes the store, helps staff reach and exceed goals, supports sales associates in delivering customer service and growing sales, assists with inventory management, and performs other tasks as needed. The role includes meeting personal sales goals, learning merchandise, providing exceptional customer service, recording customer relationship management (CRM) data, building rapport with customers, merchandising products, maintaining a clean and professional environment, monitoring merchandise cleanliness, ticketing and displays, maintaining designated merchandise control logs, following security and loss prevention procedures, and servicing watches through sizing and battery changes as needed.
Requirements
- Strong selling skills and experience.
- Strong commitment to delivering exceptional customer service.
- Excellent interpersonal and communication skills.
- Open availability and flexibility to work according to business needs and help meet store objectives.
Nice To Haves
- Retail experience, preferably in watches, jewelry, fashion, accessories, specialty, or luxury retail.
- Previous management experience is strongly preferred.
Responsibilities
- Achieve or exceed personal sales goals set by the Store Manager and develop complete knowledge of the merchandise.
- Provide exceptional customer service and establish rapport with actual or potential customers.
- Capture CRM data in accordance with company guidelines.
- Merchandise products in accordance with company guidelines.
- Maintain a neat, clean, and professional working environment.
- Monitor merchandise to ensure product cleanliness, accurate ticketing, and proper display.
- Assist with maintenance of merchandise control logs as designated by the Store Manager.
- Follow corporate security and loss prevention procedures.
- Service watches, including sizing and battery changes as needed.
- Drive store sales, open and close the store, and assist staff in meeting and exceeding goals.
- Support sales associates in delivering customer service and supporting sales growth.
- Assist with inventory management and other tasks as needed.
Benefits
- Competitive compensation.
- Employee discount.
- Time off and benefit package.
- Hourly rate starting at $17.
- Commission on sales.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
