Retail Sales Associate Keyholder
About The Position
Movado Group is seeking a dynamic, full-time Keyholder to join the Movado Company Store team at Seattle Premium Outlet. As part of the store management team, the Keyholder drives sales, opens and closes the store, and assists staff in reaching and exceeding goals. The role supports sales growth by helping sales associates deliver strong customer service, assists with inventory management, and performs other tasks as needed. The Keyholder also sells merchandise, maintains store presentation and security procedures, and services watches, including sizing and battery changes.
Requirements
- Strong selling skills and experience.
- Strong commitment to delivering exceptional customer service.
- Excellent interpersonal and communication skills.
- Open availability and flexibility to work according to business needs and ensure store objectives are met.
Nice To Haves
- Experience in watch, jewelry, fashion, accessories, specialty, or luxury retail is preferred.
- Previous management experience is strongly preferred.
Responsibilities
- Achieve or exceed personal sales goals set by the Store Manager and develop complete knowledge of the merchandise.
- Provide exceptional customer service and establish rapport with actual or potential customers.
- Capture customer relationship management (CRM) data in accordance with company guidelines.
- Merchandise products according to company guidelines.
- Maintain a neat, clean, and professional working environment.
- Monitor and maintain merchandise cleanliness, accurate ticketing, and proper display.
- Assist with maintenance of merchandise control logs as designated by the Store Manager.
- Follow corporate security and loss prevention procedures.
- Service watches, including sizing and battery changes as needed.
- Drive sales, open and close the store, and assist staff in reaching and exceeding goals.
- Assist sales associates in providing customer service to support sales growth.
- Assist with inventory management and other tasks as needed.
Benefits
- Competitive compensation, including an hourly rate starting at $18.00 and commission on sales.
- Employee discount.
- Time off and benefit package.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
