Retail Sales Associate - Womens Shoes, Newport Centre - Jersey City - Full Time
About The Position
As a Retail Selling Colleague in the women's shoes department, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers' needs, provide personalized recommendations, connect them with suitable products and services, and use product knowledge and customer engagement to meet sales goals and build loyalty. The role includes helping customers on the sales floor and in fitting rooms, acquiring new customers by opening credit accounts, and sharing loyalty program benefits. You help maintain a clean, organized, inviting, and shoppable sales floor by recovering the floor and fitting rooms, updating signs and pricing, and supporting merchandise moves. Colleagues review sales goals, learn about arrivals, best sellers, trends, and promotions, and collaborate to serve customers and achieve individual and store results. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Comfort handling electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Welcome customers, engage them in friendly and personal conversations, and build customer relationships.
- Understand customer needs and provide personalized product and service recommendations.
- Use product knowledge, customer engagement, and smart selling behaviors to meet sales goals.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Help customers in the sales floor and fitting room, and ensure they have what they need.
- Maintain a clean, organized, and shoppable sales floor and fitting rooms.
- Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
- Review sales goals and stay informed about new arrivals, best-selling items, trends, and promotions.
- Collaborate with colleagues and contribute to individual and store results.
- End customer interactions with a sincere thank-you and provide attentive service.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
