Seasonal Retail Sales Associate, Newport Centre - Jersey City

Macy's•Jersey City, NJ
•$17 - $21•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services. Through product knowledge and customer engagement on the sales floor and in fitting rooms, you work toward sales goals, build trust, and encourage customer loyalty. The role also involves keeping the shopping space clean, organized, and inviting. You prepare for the day by reviewing sales goals, learning about new arrivals, popular items, trends, and promotions, and ensuring the sales floor is ready for customers. Throughout the day, you maintain merchandise and displays, share loyalty-program benefits, and collaborate with colleagues to provide strong customer service and achieve individual and store results. Seasonal colleagues are typically scheduled to work 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability to work days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and interest in meeting daily sales goals.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities, with the ability to work independently and as part of a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers.

Responsibilities

  • Welcome customers and create friendly, personal conversations that build customer relationships.
  • Understand customer needs and provide personalized recommendations about products and services.
  • Engage customers and use effective selling behaviors to achieve daily sales goals and targets.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Keep the sales floor clean, organized, prepared, and inviting for customers.
  • Merchandise new receipts and support merchandise moves.
  • Process damages, testers, and selected merchandise for return to vendors.
  • Update signs and pricing.
  • Share loyalty-program benefits, ensure customers have what they need, and thank them for their purchases.
  • Support teammates through honest, caring, and collaborative service.
  • Use handheld equipment, computers, and cash registers to perform job functions and process transactions.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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