Retail Sales Associate Keyholder

Movado Group, Inc•Estero, FL
•Onsite

About The Position

Movado Group is seeking a part-time Keyholder to join the Movado Company Store team in Estero, Florida. As part of the store management team, the Keyholder drives sales, opens and closes the store, assists staff in reaching and exceeding goals, supports sales associates in delivering customer service and growing sales, assists with inventory management, and performs other tasks as needed. The role also includes meeting personal sales goals, developing product knowledge, providing exceptional customer service, maintaining merchandise and store presentation, following security and loss-prevention procedures, and servicing watches through sizing and battery changes as needed.

Requirements

  • Strong selling skills and experience.
  • Strong commitment to delivering exceptional customer service.
  • Excellent interpersonal and communication skills.
  • Open availability and flexibility to work according to business needs and meet store objectives.

Nice To Haves

  • Experience in watch, jewelry, fashion, accessories, specialty, and/or luxury retail is preferred.
  • Previous management experience is strongly preferred.

Responsibilities

  • Achieve or exceed personal sales goals established by the Store Manager and develop complete knowledge of the merchandise.
  • Provide exceptional customer service.
  • Capture CRM data in accordance with Company guidelines.
  • Establish rapport with actual or potential customers.
  • Merchandise products in accordance with company guidelines.
  • Maintain a neat, clean, and professional working environment.
  • Monitor and maintain merchandise cleanliness, accurate ticketing, and proper display.
  • Assist with maintenance of merchandise control logs as designated by the Store Manager.
  • Follow corporate security and loss-prevention procedures.
  • Service watches, including sizing and battery changes as needed.
  • Drive sales, open and close the store, and assist staff in reaching and exceeding goals.
  • Assist sales associates in providing customer service to support sales growth.
  • Assist with inventory management and other tasks as needed.

Benefits

  • Competitive compensation.
  • Employee discount.
  • Time off and benefit package.
  • Hourly rate starting at $17.00.
  • Commission on sales.
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