Retail Sales Associate Keyholder

Movado Group, Inc•Orlando, FL

3d•Onsite

About The Position

Movado Group is seeking a part-time Keyholder for its Movado Company Store at the Premium Outlets in Orlando, Florida. As part of the store management team, the Keyholder drives sales, opens and closes the store, assists staff in meeting and exceeding goals, supports sales associates in delivering customer service, helps manage inventory, and performs other tasks as needed. The role also involves meeting personal sales goals, maintaining merchandise and store presentation, following security procedures, and servicing watches through sizing and battery changes as needed. The ideal candidate has strong selling skills and experience, preferably in watch, jewelry, fashion, accessories, specialty, or luxury retail. A strong commitment to exceptional customer service and excellent interpersonal and communication skills are expected. Previous management experience is strongly preferred. Candidates must have open availability and flexibility to work according to business needs and store objectives. The position offers an hourly rate starting at $17.00, commission on sales, an employee discount, time off, and a benefit package. Applicants must apply directly through Movado Group’s career website.

Requirements

Strong selling skills and experience.
Strong commitment to delivering exceptional customer service.
Excellent interpersonal and communication skills.
Open availability and flexibility to work according to business needs and store objectives.

Nice To Haves

Retail experience, preferably in watches, jewelry, fashion, accessories, specialty, or luxury retail.
Previous management experience.

Responsibilities

Achieve or exceed personal sales goals established by the Store Manager and develop complete knowledge of the merchandise.
Provide exceptional customer service.
Capture CRM data in accordance with Company guidelines.
Establish rapport with actual or potential customers.
Merchandise products in accordance with company guidelines.
Maintain a neat, clean, and professional working environment.
Monitor and maintain merchandise cleanliness, accurate ticketing, and proper display.
Assist with maintenance of merchandise control logs as designated by the Store Manager.
Follow corporate security and loss prevention procedures.
Service watches, including sizing and battery changes as needed.
Drive sales and assist staff in reaching and exceeding goals.
Open and close the store.
Assist sales associates in providing customer service to support sales growth.
Assist with inventory management and other tasks as needed.